Property Management

Property Management – Fully Managed Properties Only

All maintenance issues should be reported to our Property Management Departments, our Property Management opening hours are Monday to Friday 9am to 6pm, they are contactable as follows during these times:

Bromley Postcodes (BR) or Tunbridge Wells Postcodes (TN) 01689 850 850 or

South East London Postcodes (SE) or Dartford Postcodes (DA) 020 8463 0091 or

Outside of these hours and only in the case of an EMERGENCY please use our Emergency Contacts List below;

What is an emergency?

An emergency is classified as one of the following:

  • Failure of gas, electricity or water supply
  • Boiler or heating system breakdown during cold weather
  • Burst water pipe
  • Serious roof leak
  • Storm or fire damage

Only in the event that an EMERGENCY occurs outside business hours should you call the contractors provided on this list.

Where a contractor is called out for an issue that is not deemed an EMER​​GENCY, or your Landlords responsibility, or in cases where neighbouring properties are affected, you may be liable for the cost of the callout charge plus the contractors invoice.

Please ensure that you know your Landlord’s specific contractors and where to shut off the mains supply of gas, electricity and water to the property and have contact details for emergency services provided by your utility suppliers.

For all Rent Collect or Let Only properties please contact your Landlord directly with any maintenance issues, including emergency issues.

If you are unsure what level of service your Landlord has selected please refer to the correspondence dispatched to you at the start of the Tenancy and/or the Tenancy Agreement.

Bromley Postcodes (BR) or Tunbridge Wells Postcodes (TN) – Emergency Contacts List


Ronnie Brown - R.B. Electrical - 07525 423 305
Charged Electrical Services - Elliott Haynes - 07534 165437


Barry Fitzgerald - KLS Locks - 07830 832 759

Property Maintenance

Paragon Property Maintenance - Chaz - 07771 533 828


Lee - Croxy Gas – 07887 591 568
Daniel - Chislehurst Plumbing & Heating Ltd - 07762 660 732

South East London Postcodes (SE) or Dartford Postcodes (DA) – Emergency Contacts List

Gas Engineer & Plumber

Paul Mcardle - B Sure Response Ltd - 07572 608 753


Ronnie Brown - R.B. Electrical - 07525 423 305


Rob Douglas - AB Key - 07852 196 459

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