Privacy Policy

Thank you for taking the time to visit our website. jdm Estate Agents and other group companies (a full list of which can be found here) take each individual person’s privacy very seriously and we believe that it should be protected. This policy will advise you how we collect and use the personal information that you provide us with. We respect your privacy, and want to be clear about how we handle information about you.

What information may we collect about you?

We may collect personal data about you in the course of our work. That may include things like:

  • Your contact details.
  • Your date of birth.
  • Where you work.
  • Your wishes and criteria in any transaction you are considering.
  • Financial information, for example about your income and capital resources.

Usually we will have received this directly from you. However we may also receive personal data about you from others, such as from the other party to a transaction you are engaged in or from joint agents. Family members also sometimes provide information about each other.

How will we use the information?

Our use of such personal data is subject to data protection law.

We mainly use your personal data to provide you with information or services you have requested across our group of companies. We may also use it for any other purpose for which you give your consent. For example we may send you additional information about the firm or its services, if you have consented to us doing so.

We may also use it for other normal purposes connected with our work. For example we will use your information to update our own business records, complete statutory returns, and otherwise comply with our regulatory obligations.

Will we share information about you with anyone?

We take your privacy seriously.  We only share your data among our group of companies via a secure computer linked system. A full list of our group companies can be found here. We will never sell your personal data to anyone, and we take precautions to keep it secure.

It will sometimes be a normal and necessary part of our work to pass on information to third parties. For example:

  • We may pass on information about you to solicitors to help them proceed with a transaction in which you are involved.
  • If you are a prospective tenant, we may pass on references about you to the landlord.
  • We may inform utility companies of changes in the occupiers of property.
  • We may pass on information to maintenance and repair contractors, in respect of property where we have responsibilities.
  • We may need to pass on information to those who help collect outstanding accounts.

In addition our practice may be audited or checked by third parties such as our accountants, which may enable them to see some information about you. Such third parties are required to maintain confidentiality in relation to your information.

Your rights

You have a right of access under data protection law to the personal data that we hold about you. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you needs to be corrected or updated.

The person responsible for data protection at this organisation and whom you should contact is Elisabeth Howard at Elisabeth.howard@jdmestateagents.com or you can send a letter to jdm Head Office, Alexandre House, 399 Crofton Road, Locksbottom, BR6 8NL.

Our Reviews

Read the latest reviews from our many happy customers.

  • A buyer in the first week

    I’d been attempting to sell my property through an online only estate agent and whilst I was able to achieve two instructions to purchase none of these went to exchange. I felt that it was the lack lustre approach taken by the online agency that led to the lack of progress. I turned to JDM as I had met them when they originally valued the property and was impressed by their polite and professional manner. I only wish I went with them straight away. We got a buyer in the first week and where JDM stood out was their commitment to see the sale through. JDM dealt with all required access to the property, liaised with the buyer referring any matters to me promptly and were readily available. I really felt supported by them and would have no hesitation in using them again.

    Stefan Channing

  • First Time Buyer

    It was always going to be difficult purchasing a house as a first time buyer. Andrew and the team were so helpful and made the process so much easier than anticipated. Would highly recommend their services!

    Manto

  • Couldn't Recommend Highly Enough

    Let my property with JDM for 2 years after I moved abroad, they were very helpful throughout the whole process, kept me informed, inspected the premises regularly and managed the whole arbitration process (achieving a positive result for me) when there was a deposit dispute after the tenants moved out. I've just sold the property through them and, again, couldn't fault them. They did a great job of keeping me updated, liaising with the buyers regularly, answering my queries promptly and ensuring everything went as smoothly as it could. Felt they really cared about me and acting in my best interests.

    Matt Smith

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